A little clarity before you begin
Frequently asked questions
Getting started, choosing a plan, and making Scheduler work for your business.
How do I buy access to LavaEgg Scheduler?
Visit LavaEgg packages & plans to compare current offers and purchase access. Review the selected plan’s inclusions, limits, price, and terms there before buying.
Do I use the same account as LavaEgg?
Yes. Use your LavaEgg account to sign in to Scheduler. You may need to sign in separately on each website. Your authorized Scheduler projects appear after sign-in.
Can I manage multiple staff members?
Scheduler brings staff, services, appointments, working hours, and time away into one workspace. Check the selected plan for current staff limits and included capabilities.
How do customers book?
Share your business’s public booking link. Customers choose a service, staff option, and available time, then review their details before confirming.
What can Bindi help with?
On this website, Bindi answers public questions about Scheduler and getting started. In an authorized project, Bindi can assist with scheduling. Public visitors cannot access your private schedule through this homepage.
Are text, email, and phone reception included?
Availability depends on your plan and business setup. Check current plan inclusions for confirmations, AI voice assistance, and phone reception. Text messages also require the applicable consent and notification setup.
Are these real customer appointments?
No. The product gallery and walkthrough use fictional Ember & Oak Studio staff, customers, and appointments. The video’s confirmation graphics illustrate the experience; they are not records of messages sent to customers.